Privacy notice

This notice explains what EKAH AI LIMITED (“EKAH”, NZBN 9429053955678), a New Zealand company, collects through this website, why, and what happens to it. We follow the New Zealand Privacy Act 2020. It’s written in plain language and will be updated if what we collect changes.

What we collect

What you type into the AI Assessment or “Talk to EKAH” form. That’s your name and email address, plus anything optional you choose to add: business name, phone number, website, your message and your answers about how your business works.

Basic technical information. Like almost every website, our hosting provider automatically records standard request details such as IP address, browser type and the page requested. These are used to run and protect the service.

We don’t use analytics, advertising trackers or cookies on this website.

Why we collect it

To read your enquiry and reply to you. We don’t sell personal information, and we don’t use it for unrelated marketing or add you to a mailing list.

How it’s handled

• When you send the form, your details are delivered to EKAH as an email. This website doesn’t keep its own database of submissions.
• To reduce spam, the form briefly counts recent submissions using a one-way hash of your IP address. This is held in temporary server memory only and discarded within minutes.
• Server logs record that a submission happened and whether it was delivered, not what it contained.
• While you fill in the assessment, your answers are saved in your own browser (session storage) so they aren’t lost if you reload the page. They’re cleared when you close the tab or after you send the form, and they aren’t sent anywhere until you choose to send them.
• Fonts are served from our own website, so loading a page doesn’t send information to a font provider.

Who else is involved

We use two service providers to run this website. Your information may be stored or processed outside New Zealand, including in the United States:

• Vercel hosts the website and processes form submissions.
• Resend delivers form submissions to EKAH by email, and keeps delivery records (which can include the message) for a limited time under its own retention policy.

Once your enquiry reaches us, it’s kept in EKAH’s business email account. We only share it with anyone else if you ask us to, or if the law requires it.

How long we keep it

We keep enquiries for as long as they’re useful for replying to you and for normal business records. You can ask us to delete yours at any time.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Use the Talk to EKAH form and mention your request, and we’ll respond as required by the Privacy Act 2020. If you’re not happy with our response, you can contact the Office of the Privacy Commissioner.

If you’re outside New Zealand, you may have additional rights under your local law. Tell us where you’re based when you get in touch and we’ll do our best to help.

Security

The website is served only over HTTPS and uses standard protections against common web attacks. No system is perfectly secure, so please don’t send sensitive information such as passwords, payment details or health records through the form.